Difference Between ITIL® 2011 & ITIL V3 Processes

ITIL® 2011, also known as ITIL V3, refers to the third version of the IT Infrastructure Library (ITIL) framework, which was updated in 2011. It introduced several changes and updates compared to its predecessor, ITIL V2. Here are some key differences between ITIL® 2011 and ITIL V3 processes: Introduction of the Service Lifecycle: ITIL® 2011 … Read more